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Nandini Jammi and Check My Ads
I’ve been following Nandini Jammi’s truth-affirming work at Sleeping Giants for the last four years, which is suddenly now in the mainstream with support of like-minded social action organizations and...
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Business Cases Are Stories About Money
Last week, I had three separate conversations with VPs of Product about business cases… initially framed as “do you have a template we should use so that our team can prioritize big investments?”...
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Selling Problems (and Then Solutions) Instead of Philosophy
(this builds on my June difficult discussions post)As good product folks, we know that customers must recognize a problem before they consider buying our solution.Companies that don’t have supply chain...
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Watering Down SaaS ARR
I been doing occasional product due diligence this year for a few PE/VC firms, helping them vet potential investments in B2B/enterprise software companies. That gives me a better view into how...
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“A Working Request Process Should End in YES” (aka Incompatible Worldviews)
Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems. Each group does something...
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Why Product Request SLAs Fail
Building on a post from last July about Incompatible Worldviews…Almost every Go-to-Market-side enterprise stakeholder I interview tells me that their product team is unresponsive: that folks rarely get...
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Podcast: Agile & Sales-Led Development
I joined Murray Robinson and Shane Gibson on their No Nonsense Agile Podcast to talk about the problem with sales-led development. (1 hour)It's easy for B2B enterprise companies to fall into a...
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Major Migrations Are An Organizational Challenge, Not Just a Technical Challenge
I’ve sat through planning for scores of major B2B migrations, and implemented a half-dozen of my own. Usually the discussion is highly technical: APIs, data transformation, feature ladders. But most...
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Interview: How to Prevent Product Waste
UserTesting's Mike Mace interviewed me for The Center for Human Insight and produced this long-form post. We covered a lot of ground, including:The volume of product waste caused by bad product...
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The Chocolate Cake Problem
In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while. One...
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Webinar: Reducing Product Waste (and achieving great outcomes)
When: Thursday 11 May at 17:00 UK / 18.00 CEST / 12:00 EDT / 09:00 PDTHost: Product FocusRegister hereMany of the products we build, even if delivered on time, on spec, and with quality, don’t improve...
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June 22-23, Rochester NY: ITX Product + Design Conference 2023
Where: Rochester, NY in personWhen: June 22/23Register hereThis conference celebrates the power of UX design, development and product management with a 2-day conference filled with interactive...
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Moving from Services to Products
I’ve written a lot about the huge organizational and technical gulf between services companies and product companies. (See this and this and this and this.) At a recent workshop in Christchurch NZ, I...
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AI-Washing
We’re at the top of the AI/LMM/Chatbot hype cycle.Every biz publication is deliriously covering this. Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will...
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Revenue Goals are Not Company Strategies
We’re in the Silly Season: companies of all sizes are doing annual planning — intending to lock down 12 months of iron-clad commitments, non-negotiable delivery dates, major organizational changes, and...
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We Have To Support Every Line of Production Code Forever
In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of one-off specials and “small requirements.” There’s tremendous pressure to maximize the...
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Permission To Stay Focused
An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that...
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Count The Digits
One technique that I teach in my product courses/workshops is something I call “count the digits.” It’s a quick-and-dirty way of sorting incoming suggestions into those worth spending real...
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New course: Moving Up the Product Management Career Ladder
I'm launching a new course for product managers who are thinking about the next steps in their careers: Moving Up The Product Management Career Ladder.Intended for current Product Managers and similar...
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Watering Down SaaS ARR
I been doing occasional product due diligence this year for a few PE/VC firms, helping them vet potential investments in B2B/enterprise software companies. That gives me a better view into how...
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